Scale Plan
AI Automation
The Scale plan includes AI automation powered by Claude, ChatGPT, and Gemini. Your business answers customer inquiries, sends confirmations, drafts content, and generates weekly performance reports — all without you lifting a finger.
Starter plan
- GCash & Maya payments — included
- Booking confirmations — manual
- WhatsApp notifications — add-on (from ₱2,320/mo)
- AI automation — not available
Scale plan — AI included
- WhatsApp AI agent — included
- Automated confirmations & reminders — included
- AI content drafting — included
- Weekly business summary — included
- ₱800 AI Agent credits (first month) — included
WhatsApp AI Agent
ScaleA conversational AI that lives inside your WhatsApp Business account. It responds to customer inquiries 24/7 — pricing questions, availability, service details — in your brand voice, without you typing a single message.
- Answers "How much is a scooter rental for 3 days?" automatically
- Sends booking link when customer asks to reserve
- Handles follow-up questions about pickup, requirements, payment
- Escalates to human when it cannot answer
- Responds in English, Filipino, or any configured language
- Active 24/7 — not just during business hours
Automated Booking Confirmations
ScaleThe moment a booking is confirmed in the system, the customer automatically receives a WhatsApp message — no staff action required. The message includes the booking summary, pickup instructions, and payment confirmation.
- Sent on status change to Confirmed
- Includes: date, time, duration, cost, and payment receipt
- Branded with your business name — not "Skaly"
- Reminder sent automatically 24 hours before start
- Return reminder sent before scheduled end time
- Included in Scale plan — no extra WhatsApp API cost below 1,000 messages/month
AI Inquiry Router
ScaleIncoming inquiries via Messenger or WhatsApp are automatically categorized — pricing questions, booking requests, complaints, or spam — and routed or answered accordingly.
- Pricing inquiries answered with current rate card
- Booking requests redirected to your booking link or form
- Complaints tagged and flagged for manual follow-up
- Spam and low-intent messages filtered out
- All conversations logged in your dashboard for review
AI Content Drafting
ScaleThe Scale AI module drafts social media posts, promo copy, email templates, and blog content in your brand voice. Feed it a topic or a product, and it produces publish-ready content.
- Weekly social media post suggestions for Facebook & Instagram
- Promotional copy for GCash payment campaigns
- Service descriptions and FAQ copy for your website
- Email sequences for promo codes and seasonal campaigns
- Drafted in your configured brand voice and tone
Weekly Business Summary
ScaleEvery Monday, the AI generates a structured summary of last week's performance: total bookings, revenue, top customers, inventory depletion, and a suggested action for the week. Delivered to your WhatsApp.
- Total bookings and revenue vs prior week
- Top 3 customers by spend
- Inventory items needing restock this week
- Utilization rate per unit (fleet, rooms, equipment)
- Suggested action (e.g. "Tuesday is low — run a promo")
- Sent every Monday at 8:00 AM your timezone
WhatsApp Notifications (Starter)
Add-on (Starter)Starter plan clients can add WhatsApp notifications as an add-on — booking confirmations and reminders are sent via WhatsApp without the full AI automation layer.
- Booking confirmation on status change
- Reminder 24h before rental/appointment
- Return / checkout reminder
- No AI responses — outbound notifications only
- Starting from ₱2,320/month
Which AI models power the Scale plan
Claude (Anthropic)
Long-form content, summaries, customer service scripts, brand voice
ChatGPT (OpenAI)
Quick responses, FAQ handling, promotional copy drafting
Gemini (Google)
Search-optimized content, product descriptions, SEO drafts
| Model | Used for |
|---|---|
| Claude (Anthropic) | Long-form content, summaries, customer service scripts, brand voice |
| ChatGPT (OpenAI) | Quick responses, FAQ handling, promotional copy drafting |
| Gemini (Google) | Search-optimized content, product descriptions, SEO drafts |
The AI token system
₱800 AI Agent credits — first month included in Scale
Each Scale plan client receives ₱800 in AI Agent credit coins for their first month. This covers typical first-month usage for a single-location business — automated replies, weekly summaries, and content drafting.
Top-up when you need more
High-volume first months (launches, campaigns, peak season) may exhaust your included ₱800 AI Agent credits. Top-up packs are available from ₱800 per pack and activate instantly — no service interruption.
Token usage dashboard
The dashboard shows your token consumption in real time — total used, per feature breakdown, and estimated remaining days in your allocation.
How to explain AI automation to a prospect
“Right now, you are probably responding to WhatsApp messages manually — someone asks if your scooter is available Saturday, you check, you reply, they ask the price, you reply again. That is 30 minutes a day answering the same questions on repeat.
With Scale, an AI handles those conversations for you. A customer messages you at 11pm asking about a weekend rental — the AI answers immediately with pricing, availability, and a link to book. You wake up in the morning with a confirmed booking and a GCash payment already processed.
It is not a robot — it sounds like you. It speaks in your brand voice, knows your services, your prices, your policies. And every Monday it sends you a WhatsApp summary of how your business performed last week.”
AI automation is a Scale plan feature
Scale plan at ₱13,449/year — unlimited users, AI included, 5-day delivery.