The Platform
Booking Workflow
Every booking in the Skaly system follows the same 6-step lifecycle — regardless of industry. The steps are fixed and cannot be reordered. The content, terminology, and automation at each step adapt to your business type.
System guarantees
No step can be skipped
A booking cannot become Active without a confirmed payment. It cannot be Confirmed if another booking already holds that unit on the same dates. Every gate is enforced at the system level.
Every transition is logged
Each status change records: who triggered it, when, and from which interface. If a booking was confirmed by a staff member at 10:43 AM, that's in the audit trail permanently.
Automation runs at each step
Activation triggers inventory deduction. Return triggers inventory restoration. Overdue triggers the late fee calculator. The system handles the side-effects — staff focus on decisions.
Bulk operations available
High-volume operations (end of day, batch returns) can be handled with one action. Confirm All, Activate All, and Return All are available with built-in conflict checks.
Workflow by industry
Select your business type to see how each of the 6 steps applies to your specific operation.
A structured, validated flow that protects your revenue and your fleet. No step can be skipped.
Booking Created
PendingAdmin creates manually, or customer books online
Customer details, vehicle, dates, and pickup location selected. System auto-calculates price based on daily/weekly/monthly rates. Promo code applied if valid.
Reservation Confirmed
ConfirmedAdmin validates and locks the vehicle
Double-booking prevention runs automatically — if the selected vehicle already has an overlapping booking, the system blocks confirmation. Bulk-confirm available.
Rental Begins
ActiveCustomer picks up the vehicle
Payment must be confirmed first — a booking cannot go active without a successful payment record. On activation: inventory auto-deducted, unit status → rented, contract signed.
During Rental
MonitoredReal-time tracking throughout the rental period
Daily briefing shows all active rentals. Returns due today are highlighted. If a customer doesn't return by due date, the booking auto-appears in the Overdue panel with late fees calculated live.
Renewal
ExtendedOptional — customer wants to extend
New return date set. Price difference auto-calculated. Customer re-signs the contract. Inventory correctly managed — no double-deductions.
Vehicle Returned
ClosedUnit back, rental complete
Admin marks returned. Inventory auto-restored. Unit returns to available. Late fees (if any) noted. Full record archived in the audit trail. Invoice available for download.